Terms of Sale

These Terms of Sale ("Terms") govern the purchase of products from Fortis Watches AG ("we," "our," or "us") through our Shopify website and webshop ("Site"). By placing an order, you agree to these Terms.

1. General Terms

1. Pricing and Currency:
   Prices are displayed in the applicable currency for each region. Regional VAT and other specifics are outlined in the section "Region-Specific Sales Details."

2. Payment:
   All payments must be made using the methods provided on our Site. Payment is required at the time of purchase.

3. Shipping and Delivery:
   Delivery times and conditions vary by region. Specific terms for shipping, customs, and additional fees are detailed in the section "Region-Specific Sales Details."

4. Order Confirmation:
   After placing an order, you will receive an email confirmation. This confirmation does not guarantee acceptance; we reserve the right to cancel or refuse orders at our discretion.

5. Delivery Restrictions:
   We do not ship to certain countries due to legal or logistical constraints. Please refer to the "Excluded Countries" section for details.

6. Insured Shipping:
   All orders are shipped with insurance to protect against damage or loss during transit.

7. Returns and Refunds:
   Returns are possible within the 30-day return period. Contact sales@fortis-swiss.com with your order number. 

2. Region-Specific Sales Details

Switzerland and Liechtenstein

• Pricing: Prices are inclusive of local VAT and displayed in CHF.
• Delivery: Free delivery via Post CH. Delivery time is approximately 1–2 business days.
• Additional Fees: No additional fees (e.g., customs duties, taxes).
• Shipping Insurance: All deliveries are insured.

European Union (incl. Andorra, Finland, Ireland, Norway)

• Pricing: Prices are inclusive of local VAT and displayed in EUR.
• Delivery: Free delivery for orders over €130. Delivery time is approximately 2–4 business days.
• Additional Fees: No additional fees (e.g., customs duties, taxes).
• Shipping Insurance: Insured shipping via FedEx.

Europe (Others)

Regions: Albania, Bosnia and Herzegovina, Faroe Islands, Overseas France, Gibraltar, Greenland, Montenegro, North Macedonia, Serbia, Turkey.

• Pricing: Prices are exclusive of VAT and displayed in EUR.
• Delivery: Free delivery for orders over €130. Delivery time is approximately 7–10 business days, depending on the country.
• Additional Fees: Customs duties and taxes are charged by the carrier upon delivery.
• Shipping Insurance: Insured shipping via FedEx.

United Kingdom

• Pricing: Prices are inclusive of local VAT and displayed in GBP.
• Delivery: Free delivery for orders over £130. Delivery time is approximately 2–4 business days.
• Additional Fees: No additional fees (e.g., customs duties, taxes).
• Shipping Insurance: Insured shipping via FedEx.

USA and Australia

• Pricing: Prices are exclusive of VAT and displayed in USD.
• Delivery: Free delivery for orders over $130. Delivery time is approximately 7 business days.
• Additional Fees: No import duties.
• Shipping Insurance: Insured shipping via FedEx.

Canada

• Pricing: Prices are inclusive of local VAT and displayed in USD.
• Delivery: Free delivery for orders over $130. Delivery time is approximately 7 business days.
• Additional Fees: No additional fees (e.g., customs duties, taxes).
• Shipping Insurance: Insured shipping via FedEx.

Rest of the World

• Pricing: Prices are exclusive of VAT and displayed in USD.
• Delivery: Free delivery for orders over $130. Delivery time is approximately 7–10 business days, depending on the country.
• Additional Fees: Customs duties and taxes are charged by the carrier upon delivery.
• Shipping Insurance: Insured shipping via FedEx.

3. Excluded Countries

We do not ship to the following countries due to restrictions:

• Equatorial Guinea, Belarus, Falkland Islands, Gaza, Guinea-Bissau, Isle of Man, Iran, Yemen, Kiribati, Comoros, North Korea, Cuba, Mayotte, Myanmar, Nauru, Niue, Russia, Solomon Islands, São Tomé and Príncipe, Sierra Leone, Somalia, St. Helena, Ascension and Tristan da Cunha, St. Pierre and Miquelon, Sudan, South Sudan, Syria, Tajikistan, Tokelau, Tuvalu, Ukraine, Central African Republic.

4. Taxes and Duties

Please review 2. Region-Specific Sales Details

5. Delivery and Shipping Details

1. Delivery Times:
   Delivery times vary based on the destination, as specified in the Region-Specific Sales Details section. These times are approximate and may be subject to unforeseen delays.

2. Shipping Insurance:
   All shipments are insured to cover any damage or loss during transit.

3. Customs and Fees:
   Please review 2. Region-Specific Sales Details

6. Legal Terms

1. Jurisdiction:
   All transactions are governed by the laws of Switzerland. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of [Solothurn, Switzerland].

2. Limitation of Liability:
   We are not liable for delays, losses, or damages caused by circumstances beyond our control, including customs delays or carrier issues.

3. Amendments:
   We reserve the right to amend these Terms at any time. Updated Terms will be posted on our Site, and continued use constitutes acceptance.